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Have you checked our Knowledgebase for your question? We have many answers already in our knowledgebase. Please check this section prior to submitting your question to see if it has already been answered.

Terms and Conditions

  • Tickets submitted to the support desk are handled by Amazing Discoveries staff only. Walter Veith does not answer questions.
  • Average wait for a response is 30 days.
  • Please do not submit questions on sexually-related topics.
  • Questions of an offensive nature or containing inappropriate language will be closed immediately. Our staff are not available for insults. Please choose your words carefully.
  • Please do not solicit or submit sales pitches. These will be closed without further notice.
  • We suggest that you do a Google search for your question before asking it. You can also search our website for an article on your topic. Our staff does not have time to do research for you.
  • Please ask questions in English only. Our support desk does not support other languages.
  • Keep your questions short and to the point. The limit is 2000 characters.
  • Please place your question in the correct category (department) to avoid even further delay in receiving a response.
  • We reserve the right to publish any question or comment in our knowledgebase or elsewhere on our site or in print.
  • For a temporary issue, it is better to call us if you find a problem with the schedule or satellite channel.
  • For questions regarding your order, please phone us directly at 1-866-572-9457. We cannot complete an order on our support desk.
  • We are not health experts. Health recommendations should be checked with your local health practitioner and you take full responsibility for the application of any health advice offered on this support desk.
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